How Urban Style Clothing achieved 4.8 Stars
How a multi-outlet fashion boutique boosted Google Map rankings and repeat footfalls by automating review requests.
Google Ratings
4.8 Stars
Results verified after 90 days of EPromo deployment
The Challenge
Urban Style struggled to rank high in local searches like "clothing store near me" due to a lack of active Google Map reviews. Customer feedback collection was manual, slow, and rarely followed up.
The Solution
EPromo review automation was linked to the store checkout. Every client gets a WhatsApp request containing a direct Google Maps review link 30 minutes after checkout, alongside built-in AI reply management.
Implementation Steps
- 01.Connected Google My Business Profile API to EPromo CRM dashboard.
- 02.Integrated checkout mobile logging in EPromo retail module.
- 03.Configured AI reply triggers to auto-reply to posted GMB reviews.
- 04.Launched festive AI Banners on WhatsApp Status to recall former buyers.
The Results
Google review counts increased from 45 to 320+ within 90 days.
Local Map search impressions grew by 48%, bringing in 60+ organic walk-ins monthly.
Average star rating climbed to a stellar 4.8 stars.
"Automating Google Map review prompts via WhatsApp Checkout has completely changed our footfall traffic. We now rank in the top 3 spots in Pune for local fashion queries."
Neha Mehta
Founder, Urban Style Boutique
Interface Demonstration
EPromo active component dashboard utilized to achieve these metrics.
Pune Dental Clinic
Google Maps Local Listing
"Extremely professional dentist. Explains the process clearly. Clinic is super clean!"
"Thank you Rajiv! We pride ourselves on cleanliness and care. Looking forward to your next routine checkup!"
Ready to see results like this in your business?
Get set up on EPromo in under 10 seconds. No credit card required. Free tier active.