Product Platform Feature

GMB Review Auto-Replies & Growth Engine

Request ratings from customers via automated WhatsApp links right after they transact. Use built-in AI reply templates to post professional review answers in one click.

The Problem

Manual work hurts sales scaling

Even happy customers rarely leave Google reviews unless prompted. Manual review collection is awkward and forgotten, leaving businesses with low star ratings.

EPromo Solution

Automated operations with EPromo

EPromo triggers review request links on WhatsApp right after checkout or billing, and drafts contextual AI replies to every post.

Core Capabilities

What you can achieve with EPromo CRM platform updates.

One-Tap WhatsApp Review Link

Prompt checkout clients to review your service with pre-filled short links.

AI-Generated Review Replies

EPromo AI reads review sentiment and drafts custom replies, optimizing keyword indexes.

Negative Feedback Buffer

Negative experiences are flagged privately to you first, allowing swift customer recovery before public postings.

How It Works

01

Checkout or call ends. User clicks "Send Review Link" in EPromo.

02

Customer receives direct Google Maps rating link on WhatsApp.

03

Customer posts rating. EPromo AI detects and drafts custom reply.

04

Admin reviews draft and clicks "Post Reply" to publish instantly.

Business Benefits

Measurable success indicators reported by MSME partners.

50% More Reviews

Prompting clients while their experience is fresh yields high ratings.

AI Time Saver

No need to type "Thank you..." to dozens of positive reviews every day.

Better Ranking

Google values review count and keyword-rich replies when positioning results.

Frequently Asked Questions

Got questions about this feature? Find quick responses here.

How does EPromo detect new reviews?

We connect directly to Google Business APIs to poll ratings and fetch updates every hour.

Can EPromo filter out bad reviews?

Per Google policies, we cannot delete reviews, but we help you route dissatisfied clients to a private resolution channel before they post publicly.

Ready to Upgrade Your Operations?

Start logging leads and sending WhatsApp updates in seconds. No setups fees, free tier active, cancel anytime.